Subscription provides you with a wide range of vehicles so you always have a ride that suits your vibe. It provides you with more choice and the advantage of long-term vehicle rentals prices. Are you going on a road trip, or a family vacation? Simply access our garage and we will swap your current vehicle for one that fits your future plans and lifestyle. Choose from new luxury vehicles to quality used cars to cater to your budget.

Subscription provides you access to a car but it doesn’t give you ownership of a vehicle.

If there is a car your driving that you love. There is good news. We do turn over our fleet of cars based on age and miles and we do give customers first option to buy the car at the open market price.

To get a car loan you usually need to save up a large deposit, provide lots of documents and fill in loads of forms and then pay interest on the money you borrow. And then there is still a chance that you may not qualify for a loan as credit restrictions are getting tighter. A loan is usually for a fixed term, so if your circumstances change, like an extended holiday, a new job or a new addition to the family it’s hard to get out of the loan and sell your car to get a different one. With a CrazyCar subscription there are no long term contracts, just a minimum subscription period of four weeks. If things change, simply Switch your car for another one or stop the subscription.

A car lease typically locks you in for up to five years and there can often be a big payment at the end. If you cancel the lease before the end there can be large penalties for breaking the contract. A Crazy Car subscription is much more flexible, you can Switch to a different car or stop the subscription.

Please give us at least four week’s notice before the renewal date if you would like to switch vehicles for the following month.

We ask for at least four weeks to coordinate the vehicle swap however will do our best to accommodate you on shorter notice.

The minimum CrazyCar subscription period is four weeks.

Please give us at least four week’s notice before the renewal date if you would like to switch vehicles for the following month.

We ask for at least four weeks to coordinate the vehicle swap however will do our best to accommodate you on shorter notice.

If you would like to cancel your subscription, contact a team member who will run through the details that are outlined in your contract. Your notice period for a vehicle return is a minimum 4 weeks.

The kilometres driven are only taken into consideration when you return the vehicle. We know that some months you might drive a little more because of holidays for example whereas during other months you might hardly use your vehicle.

Extra kilometres are charged when the vehicle is exchanged/swapped or at the end of the subscription (whichever comes first).

Road side Assistance
Unless the subscription specifically selects the premium subscription roadside assistance is not included.  In the event of a breakdown or issue with the vehicle, call 13 36 77  and they will deal with you directly.

Lost Keys, Locksmith Service or Courier Service
Where the key has been lost or stolen, or has been locked inside the vehicle, CrazyCars will either arrange for the spare key to be delivered, arrange for the subscriber to retrieve the spare key, or arrange for a locksmith to attend.

You will be responsible for any costs including delivery, locksmith or replacement keys.

Towing
ln the event the vehicle is immobilised or is not safe to drive, CrazyCars as long as the car is within a 50km radius of Brisbane will transport it to the nearest Authorised Repairer. Any additional towing beyond what is provided above, will be the subscriber’s responsibility.

Subscription is a flexible, long-term alternative to vehicle ownership so you can keep it for as long as you need it.

Routine servicing and maintenance is included. From time to time we may need to ask for the vehicle back to carry out service requirements or to change the vehicle over – in which case we will supply you with a replacement vehicle which may not be the same make and model.

All vehicles are delivered with a full as indicated on the check out agreement. You need to pay for the fuel as you use the vehicle.

Yes. However, if you do not re-fuel, we will charge a fixed rate per litre which will be charged to your monthly fee.

Yes. A full clean inside and out is required. If you dont we will charge cleaning fees based on your subscription agreement.

Our vehicles are not permitted to go off road unless specifically allowed in your agreement.

No pets are allowed in our vehicles unless specifically approved by Us. Additional cleaning fees apply if there are traces of pets.

Smoking is not allowed. Additional cleaning fees apply if there are traces of smoking.

When collecting your vehicle, in addition to paying for your subscription, we require a deposit (as security) to cover any additional charges such as fuel, additional kilometres, and the Damage Liability Fee.

Deposits range in value depending on the vehicle type. This charge will be taken and released upon return of the vehicle in alignment with the Terms and Conditions of your Contract.

Refund into your account may take 5-7 business days of bank processing time to become available.

Our vehicles cannot be used for ride-sharing services.

Subscription provides you with a wide range of vehicles so you always have a ride that suits your vibe. It provides you with more choice and the advantage of long-term vehicle rentals prices. Are you going on a road trip, or a family vacation? Simply access our garage and we will swap your current vehicle for one that fits your future plans and lifestyle. Choose from new luxury vehicles to quality used cars to cater to your budget.

Crazy Cars believe in partnering with organisations who are making a difference to others. At Crazy Cars we believe we should be making a difference to those who live in poverty. Living in Australia we are truly the lucky country.

Crazy Cars has partnered with Rise Against Hunger due to their commitment to distribute 1 meal per 100 km you drive to support school feeding programs within poverty-stricken communities.

Like Rise Against Hunger, Crazy Cars is passionate about breaking the poverty cycle, where receiving an education is typically the first step. The promise of a nutritious, hot meal provides parents a clear incentive to send their children to school each day and enables children to not only be well nourished, but to learn and develop key skills that they would otherwise miss out on if otherwise in search of food.

Be part of the solution and partner with us to make a difference. Your weekly subscription helps break the poverty cycle by donating 1 meal every 100km you drive. Helping you to Feel Good Drive.

You have no obligation to keep the subscripton for the car and can hand back the car to head office with 4 weeks minimum notice via contact us. 

If you wish to swap into another car we require a minimum of four weeks notice and availability of a suitable car to swap you into to allow this to occur.